Privacy Policy

Utopia Collectibles Website: www.booyahs.ca Email: utopiacollectibles@booyahs.ca

Last Updated: August 4, 2025

Your privacy is important to us. This Privacy Policy describes how Utopia Collectibles (“we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit, use, or make a purchase from our website at www.booyahs.ca (the “Site”).

1. The Personal Information We Collect

When you visit the Site, we collect certain information about your device and your interaction with the Site. We also collect information when you make a purchase. We refer to this as “Personal Information.”

A. Device Information We automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the Site, we also collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site. We collect this information using the following technologies:

  • Cookies: These are data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable them, visit http://www.allaboutcookies.org.
  • Log files: These track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels: These are electronic files used to record information about how you browse the Site.

B. Order Information When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit and debit card numbers), email address, and phone number.

2. How We Use Your Personal Information

We use the Personal Information we collect to:

  • Fulfill Orders: We use the Order Information to process your payments, arrange for shipping, provide you with invoices and order confirmations, and communicate with you about your order.
  • Communicate with You: We use your contact information to respond to your inquiries and provide customer support.
  • Screen for Fraud: We use Device Information (especially your IP address) to help us screen for potential fraud and risk.
  • Improve Our Site: We use Device Information to generate analytics about how our customers browse and interact with the Site and to assess the success of our marketing and advertising campaigns. This helps us to optimize our website experience.
  • Marketing and Advertising: With your consent, we may use your Personal Information to provide you with information or advertising relating to our products and services.

3. Sharing Your Personal Information

We are committed to protecting your privacy. We will not sell or rent your Personal Information to third parties for their marketing purposes without your explicit consent.

We may share your Personal Information with third parties to help us use it as described above. For example, we use:

  • WooCommerce: Our online store is powered by WooCommerce. You can read more about how WooCommerce uses your Personal Information here: https://automattic.com/privacy/.
  • Payment Processors: We share your payment information with third-party payment gateways (e.g., Stripe, PayPal) to process your transactions securely.
  • Shipping Services: We share your name and shipping address with third-party shipping companies (e.g., Canada Post, UPS) to fulfill your orders.
  • Analytics Providers: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. Your Rights

Under Canadian privacy laws, you have the right to access the Personal Information we hold about you and to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at utopiacollectibles@booyahs.ca.

If you are a resident of the European Union, you have additional rights under the General Data Protection Regulation (GDPR). We are the data controller of your information. If you have any concerns about how your data is processed, you have the right to lodge a complaint with your local data protection authority.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Security

We take reasonable precautions and follow industry best practices to protect your Personal Information from being inappropriately lost, misused, accessed, disclosed, altered, or destroyed. When you provide us with credit card information, the information is encrypted using Secure Socket Layer (SSL) technology. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at utopiacollectibles@booyahs.ca or by mail at:

Utopia Collectibles www.booyahs.ca utopiacollectibles@booyahs.ca